Charlotte Speech and Hearing Center Seeks New Director of Development

March 2021

Charlotte Speech & Hearing Center (CSHC) is seeking a new Director of Development to join its Leadership Team and lead all of the agency's philanthropic and marketing initiatives.  This position will work closely with the Executive Director and the Board of Directors and manage ongoing donor stewardship and cultivation efforts, the solicitation of major gifts, branding and public relation strategies, board and volunteer engagement, and all levels of internal and external marketing. CSHC is an established community healthcare organization that has served the Charlotte-Mecklenburg region and beyond since 1967.

If you (or someone you know) are a qualified applicant, please send a cover letter, resume and three professional references to   Please note specific applicant instructions are listed below the job description.


Director of Development

Organization Summary: 
Charlotte Speech & Hearing Center (CSHC) is an established community healthcare organization that has served the Charlotte-Mecklenburg region and beyond since 1967. The agency has approximately 25 employees and a budget of $2.5 million, more than 33% of which is contributed. The remainder is earned revenue including NC Medicaid, health insurance, and contract fees. This is an exciting time to join the CSHC team, as the organization is poised to grow and emerge stronger than ever from the pandemic we've endured the past year. 

Position Overview
CSHC had had a senior-level Director of Development (DOD) for the past four years. This position is charged with managing and growing a development team that utilizes best practices and is focused on strategic funding efforts and long-term sustainability. This position oversees CSHC's Marketing and Communications Manager role, which is full time and supports the team with healthcare marketing, digital/social media, outreach and event planning and more.  Under the leadership of this position, the organization aims to continue to grow its mission through intentional expansion of the contributed portion of our budget over time while maintaining current revenue streams. 

This individual will be a member of the Senior Leadership Team and will work in close collaboration with the Executive Director (ED) and Board of Directors to enhance the agency's fundraising and marketing activities. Key duties include designing and implementing a fund development plan that includes ongoing donor stewardship and cultivation efforts, cultivating and soliciting major gifts, branding and public relation strategies, board and volunteer engagement, and all levels of internal and external marketing. The DOD is responsible for overall solicitation of individual, foundation, and corporate gifts; applying for and managing government grants; designing and executing special events; and overseeing planned giving as well as any future endowment or capital campaign efforts. 

Essential Responsibilities and duties:

  1. Develop comprehensive development plan that includes strategies and tactics to increase private philanthropy and fundraising for program and non-restricted donations for the organization.
  2. Maintain and expand grant funding by contributing to highly-effective grant writing and outcome management, including managing the process of the annual United Way allocation request.
  3. Oversee, in concert with the marketing manager, special events and outreach efforts throughout the year to ensure they contribute to the expansion and stewardship of the donor base, increase public awareness, garner corporate support, and raise funds for the organization. 
  4. Assess and expand efforts around legacy and planned giving strategies and tactics.
  5. Responsible for, via oversight and staff supervision, the maintenance and updating of donor data base. Develop management reports of key metrics regarding donor information. 
  6. Develop and implement the appropriate donor recognition and stewardship program.
  7. Manage and oversee all donor communication/mailings including newsletters, annual report and invitations.
  8. Share responsibility with ED for public relations that raise visibility and support for the agency, including speaking engagements and high-level community partner relations.
  9. Collaborate directly with ED and Board of Directors to facilitate soliciting and securing support for the organization, aid in identifying and recruiting key individuals for the board. 
  10. Develop and oversee, in concert with the marketing manager, marketing strategy for all departments, in collaboration with other department heads, including annual marketing plan and budget; monitors ROI of all marketing efforts including social media.
  11. Responsible for, via oversight and staff supervision, volunteer development and utilization for the organization.
  12. Work with ED to maintain positive relationships, strong engagement, and effective communication with Board of Directors; interfaces directly with the development committee.
  13. Ensure compliance with rules and regulations governing fundraising in North Carolina by a 501(c)(3) organization.

Other Responsibilities and duties: Assist in the completion of special projects and assume other appropriate duties at the request of the ED. 


  • Minimum of a Bachelor's degree in related field.  CFRE certification is preferred.

  • 5-7 years of work-related experience in cultivating and soliciting philanthropic support from individual, corporate and foundation sources

  • Excellent organization and both analytical and creative problem-solving skills; high degree of initiative, ability to complete detail-oriented tasks, multi-task, and independently utilize project management skills

  • Ability to self-manage and work independently with minimal oversight, as well as part of a team 

  • Ability to manage and supervise another employee(s)

  • Strong interpersonal and polished communication skills, written and verbal; ability to interact with all levels in the organization and community

  • Strong computer skills including knowledge of Microsoft Office, donor databases, and other common software. Experience with graphic design is desirable

  • Knowledge of marketing strategies, including social media platforms

  • Familiarity with United Way allocation process is desirable 

Physical Demands: The work is primarily administrative in nature. Ability to communicate with small and large groups, light travel including driving, and basic office functions. Additional physical demands include event set-up and clean-up (e.g., moving tables, carrying boxes, hanging signs, etc.)  

Working Conditions: Work is primarily performed in an office setting that is adequate for performing the above job duties. Event duties are often off-site and require working outdoors in varying weather conditions.  

Salary: $70,000 - $80,000 annually, commensurate with experience.  Also includes a competitive benefit package.

Applicant Instructions:

  • All inquiries and applications are to be directed to PMA Consulting: 

  • Applications should include a cover letter, resume, and three professional references.  The cover letter should not be the body of the email.  All files should be saved with the applicant's first and last name and document type (e.g., Jane Smith cover letter; Jane Smith resume, etc.).

  • Please indicate in the subject line the position and organization to which you are applying (e.g., Director of Development CSHC).

  • No phone calls or in-person visits, please

  • Note that only those candidates invited to screening will be contacted